About BRB - Our Story, Licence & Player Promise
BRB has been welcoming players since 2022. This page explains who we are, what you can expect from us in 2026, and where our limits lie, including a clear word on licensing for players in Great Britain.
Who we are
We launched BRB in 2022 as an online casino built around a simple idea: a big, varied lobby, straightforward payments and a team that answers when you need help. We operate under a Curaçao eGaming licence. That is an offshore authorisation, and it is not a licence from the UK Gambling Commission. We think it matters that you hear this from us plainly. Details about the company behind the brand, such as its registered address and ownership, are not something we have published publicly, so we won't pretend otherwise here. If you are in Great Britain, please check on the site whether BRB is currently available to you before you register, and only sign up if it is. Gambling should be a choice you make with full information.
Our mission and how we treat players
Our aim is to make online casino play feel clear, fair and in your control. That means plain-language terms, bonus conditions you can actually read before you accept them, and support that treats you like an adult. Offers change often, so we ask every player to review the live terms on the promotions page rather than relying on memory or a third-party summary. Wagering requirements, maximum bet limits and expiry periods all apply to bonuses, and we would rather you know that upfront than be surprised later. We want players who enjoy their time with us and stay in charge of their spending, not players who feel pushed along.
What we offer
Our lobby holds around 3,000 games across slots, live casino, table games, jackpots, crash games, game shows and our own originals. Studios include Pragmatic Play, Hacksaw Gaming, Nolimit City, Play'n GO, Relax Gaming, Push Gaming and Evolution, plus Pragmatic Play Live for real-dealer action. You can fund your account with Visa, Mastercard, Apple Pay, Google Pay, Trustly or Open Banking, or use Bitcoin, Ethereum and Tether if you prefer crypto. Accounts run in GBP, EUR, USD, BTC, ETH and USDT, and the site speaks 12 languages. Our live chat is open around the clock, with email support at [email protected]. There is no native app; the site is built for your mobile browser on iOS and Android.
Fair play and security
We protect your account with SSL encryption and run identity checks, so the person playing is the person registered. Verification is a normal part of how we work: you may be asked to confirm your details when you deposit or withdraw, and we ask that you keep your information accurate and up to date. Game outcomes come from the studios whose titles we host, and live tables are streamed by professional dealers. On payouts, crypto withdrawals are typically processed within hours, while card and bank methods usually take one to three business days once verification is complete. Minimum deposits and withdrawals sit at around £10, though this can vary by payment method.
Our responsible gaming commitment
Gambling is entertainment, never a way to make money, and no result is ever guaranteed. We give you tools to stay in control: set your own deposit limits, take a break, or choose self-exclusion if you need distance from gambling altogether. You must be 18 or over to play, and we strongly encourage you to only stake what you can comfortably afford to lose. If gambling stops being fun, please stop and speak to someone. Free, confidential help is available in the UK through GamCare and BeGambleAware, and you can reach our support team at any hour if you want to talk through the settings on your account. Our service is not available in several territories, including the United States, France, the Netherlands, Australia and Spain.
Where we are going
We want BRB to keep getting clearer, quicker and more rewarding to use. In practical terms, that means widening the game selection with new releases from our studio partners, refining the loyalty and VIP experience across its Bronze to Diamond tiers, and making deposits and withdrawals smoother. We also plan to keep improving the mobile browser experience, since that is where most of you play, and to strengthen our safer-gambling tools as standards evolve. Our regulatory position matters too, and we will keep being open with you about it as things change. Thank you for choosing to spend your time with us.