BRB Privacy Policy 2026: How We Handle Your Data

When you register, we ask for your email address, a password and the personal details needed to open an account, such as your name, date of birth and address. As you play, we record account activity including deposits, withdrawals, bets and bonus usage. We also log technical data such as your device type, browser, IP address and approximate location. If we ask you to verify your identity, we collect copies of documents like a photo ID and proof of address, and sometimes proof of payment method ownership. Support conversations are stored too, so we can help you properly.

We use your data to create and run your account, process payments, pay out winnings and provide customer support. We also use it to confirm you are 18 or over, to prevent fraud and money laundering, and to keep play fair and secure. With your agreement, we may send you offers and news by email, and you can switch these off whenever you like. We analyse usage patterns to improve our games, site performance and safer-gambling tools, and to spot signs that a player may need support or a break.

We process personal data only where we have a lawful reason to do so. Most of what we do is necessary to carry out our agreement with you, such as running your account and handling transactions. Some processing is needed to meet legal and regulatory duties, including identity checks and anti-money-laundering controls. Other activity rests on our legitimate interests, for example protecting the platform from abuse and improving our service, always weighed against your rights. Marketing messages and non-essential cookies rely on your consent, which you can withdraw at any point.

We do not sell your personal data. We share it only where needed to deliver our service: payment providers and banks that handle deposits and withdrawals, identity-verification and fraud-prevention partners, game studios and live-casino suppliers whose products you play, and technology vendors that host and secure our systems. We may also disclose information to regulators, law enforcement or courts when the law requires it. Every partner is expected to protect your data and use it solely for the purpose we have agreed.

We hold personal data only for as long as there is a genuine reason. Account and transaction records are kept for the period you remain a customer and for a further time afterwards, so we can meet financial, regulatory and anti-money-laundering obligations and resolve any disputes. Verification documents follow the same approach. Marketing preferences are retained until you opt out. Once data is no longer required, we delete it or anonymise it so it can no longer be linked to you.

Depending on where you live, you can ask to see the personal data we hold about you, have inaccurate details corrected, request deletion where we have no duty to keep it, restrict or object to certain processing, and receive your data in a portable format. You may withdraw consent for marketing at any time using the unsubscribe option or your account settings. If you are unhappy with how we have handled a request, you are entitled to raise a complaint with your local data-protection authority. We will respond to genuine requests within a reasonable timeframe.

We protect your information with SSL encryption in transit, controlled internal access and ongoing account verification checks. KYC procedures help us confirm that accounts belong to the right person and reduce the risk of fraud. No online service can promise absolute security, so we also encourage good habits on your side: choose a strong, unique password, never share your login details and tell us at once if you suspect unauthorised activity. Our responsible-gambling tools, including deposit limits and self-exclusion, remain available in your account.

We use cookies and similar technologies to keep you signed in, remember your settings, measure how the site is used and, where you agree, personalise content and marketing. Essential cookies are required for the site to work, while analytics and marketing cookies are optional and controlled through your consent choices. You can adjust your preferences at any time through your browser or our consent banner. For a full breakdown of the cookies we use and their purposes, please see our dedicated cookie policy.

Questions or requests about your personal data should be directed to our privacy and data-protection function, reachable through our 24/7 live chat or by writing to our support team. To protect your account, we may ask you to confirm your identity before acting on a request. Please give us as much detail as you can so we can respond quickly and accurately. We take every privacy enquiry seriously and aim to resolve it fairly.

We may update this policy from time to time to reflect changes in our services, technology or legal obligations. When we make a meaningful change, we will let you know through the site or by email, and the latest version will always carry the date of its most recent revision. Continuing to use your account after an update means you accept the revised policy, so we suggest reviewing it periodically. Gambling should stay enjoyable: if it stops feeling that way, our safer-gambling tools and support team are here to help.