BRB FAQ 2026: Answers for UK Players

Press the sign-up button on our homepage, then enter your email address, a password and the personal details requested. Confirm that you're of legal age and agree to our terms, then verify your email. After that you can make a first deposit. We may ask you to complete identity verification before certain actions.

First check your email address and password for typos, and make sure caps lock is off. If you've forgotten your password, use the reset option on the login screen. Still stuck? Our live chat team is available around the clock and can help you regain access securely.

Verification helps us confirm you are who you say you are, that you're of legal age, and that your account is protected from misuse. We typically ask for proof of identity and sometimes proof of address, usually before a withdrawal. Sending clear, valid documents early helps avoid delays later.

We operate under a Curaçao eGaming licence, which is an offshore licence and not a UK Gambling Commission one. That means UK-specific protections may differ. Please confirm current availability for Great Britain on the site before registering, and only play if you're comfortable with that.

Our welcome offer depends on the current promotion, so the exact figures can change. We don't want to quote something out of date, so please check the promotions page for what's live today. Always read the full terms before you opt in, including wagering and the maximum bet.

Wagering requirements apply to our bonuses and they vary from one offer to another. That means you must play through a set amount before bonus-related funds can be withdrawn. The precise multiplier is shown in each offer's terms, so check it before you accept.

Yes. A maximum bet limit applies for as long as a bonus is active on your account. Going over it can put your bonus and any related winnings at risk. The exact limit is stated in the offer terms, so have a quick look before you start playing.

Bonuses typically expire within a limited period, and the exact window is set out in each offer's terms. If you don't meet the requirements in time, the bonus and anything linked to it may be removed. We suggest noting the deadline when you claim.

Where a code is offered, you normally enter it in the cashier when you deposit, or in the bonus section of your account. Codes are usually sent through our emails and promotional campaigns. Make sure you enter it before confirming your deposit, as it often can't be added afterwards.

Typically around £10, though this can vary depending on the payment method you choose. Bonus offers may also set their own qualifying deposit, often in the range of £10 to £20. Check the cashier and the offer terms to see the exact figure before you pay in.

You can fund your account with Visa, Mastercard, Apple Pay, Google Pay, Trustly or Open Banking. We also accept Bitcoin, Ethereum and Tether. Available options can depend on your location and account status, so open the cashier to see exactly what's offered to you.

Your account can use GBP, EUR, USD, BTC, ETH or USDT. UK players will usually find GBP the simplest, as it avoids conversion. Pick your currency carefully when you register, because switching later may not be possible once funds and activity are in place.

Crypto withdrawals are typically processed within hours, while cards and bank methods generally take one to three business days once verification is complete. Timing can vary by method and account status. Finishing your identity checks early is the best way to keep things moving.

The minimum is typically around £10 per transaction, and maximum limits depend on the payment method and your account status. You'll see the figures for your chosen method in the cashier. If you have questions about a particular limit, our support team will gladly explain.

The most common reasons are incomplete identity verification, an active bonus that still has wagering to complete, or a mismatch between your deposit and withdrawal method. Check that your documents are approved and your bonus status is clear, then contact live chat if it still hasn't arrived.

We offer around 3000 titles across slots, live casino, table games, jackpots, crash games, game shows and our own originals. There's a good spread for casual spins and for players who like live dealers or fast-paced formats. Use the lobby filters to narrow things down.

Our library includes Pragmatic Play, Hacksaw Gaming, Nolimit City, Play'n GO, Relax Gaming, Push Gaming and Evolution, plus Pragmatic Play Live for live titles. Mixing these studios gives you a wide range of themes, volatility levels and features to choose from.

We don't offer a dedicated native app for iOS or Android. Instead, the site is built to run smoothly in your mobile browser, so you can play on most modern phones and tablets without downloading anything. Just log in through your browser as normal.

Yes. Our loyalty-style VIP scheme has five tiers: Bronze, Silver, Gold, Platinum and Diamond. You progress through them by playing, and higher tiers typically bring perks such as rewards, rakeback or cashback-style benefits and more personal service. Details are set by us and may change over time.

We use SSL encryption to protect data in transit, and we run KYC and account verification checks to guard against fraud and underage play. Please do your part too by using a strong, unique password and never sharing your login details with anyone.

You can set your own deposit limits, and we provide self-exclusion options if you need a break or want to stop altogether. Gambling should be entertainment, never a way to make money, so only play with money you can afford to lose and take regular breaks.

Our live chat runs 24/7, so you can reach a real person whenever you need one. You can also email our team at [email protected] if your question is less urgent. Having your account email to hand helps us look into things faster.

Yes. Our service isn't available in several territories, including the United States, France, the Netherlands, Australia and Spain, as well as Curaçao, Aruba, Bonaire, Sint Maarten, Saba and Sint Eustatius. If you're in a restricted location, you shouldn't register or play.